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Commercial Work

How to Get Commercial Electrical Work

By Jamie, a working spark · 10 min read

Most sparks spend their whole career chasing one domestic job at a time. One fuse board here, a bit of extra sockets there. It pays but it's relentless. Every week starts at zero and you're back on the tools hunting for the next call.

Commercial work is different. One relationship with a facilities manager, a letting agent or a main contractor can fill your diary for months. The jobs tend to be bigger. The invoices tend to be bigger. And once you're on someone's approved list, the work just comes.

Here's how to actually get in front of commercial clients, what they want to see, and how to stop being the spark nobody's heard of.

What counts as commercial electrical work

Commercial covers a lot of ground: offices, retail units, restaurants, pubs, care homes, schools, warehouses, industrial units, landlord properties. The common thread is that you're dealing with a business rather than a homeowner.

That means the buying process is different. A homeowner rings whoever comes up first on Google or whoever a mate recommends. A commercial client wants to know you're compliant, insured properly, can handle the paperwork and won't let them down. They're not fussed about how friendly you are. They want reliable.

Get your credentials sorted first

Before anything else, this has to be in order. Most commercial clients won't touch a spark who isn't registered with an approved scheme. NICEIC or NAPIT membership is pretty much the entry ticket. If you're not already on one, get it done. It takes a few weeks, costs a few hundred quid, and opens far more doors than it closes.

You'll also need public liability insurance at a decent level. Most commercial clients want to see at least £2 million, and some facilities managers ask for £5 million or £10 million. Check your policy. Upgrading it usually costs less than you'd think.

Beyond that you'll want your RAMS templates sorted. Risk assessments and method statements sound tedious but they're standard in the commercial world. Have a basic template you can fill in quickly for each job. If you turn up to a tender without one, you're out before you've started.

Go after the right types of work first

Not all commercial work is worth chasing straight away. If you're making the move from domestic, start with the types that are closest to what you already know.

Landlords and letting agents are one of the best starting points. They've got multiple properties, they need regular EICR certificates, they need call outs when things go wrong, and a good agent will put you in front of dozens of landlords once they trust you. One decent contact in a local letting agency can keep you busier than Checkatrade ever did.

Small offices and retail units are another solid early target. Fit outs, extra sockets, lighting upgrades, alarm and access control. Manageable scope, repeatable work.

Main contractors are worth getting on the books with if you can handle the volume. They're doing site work constantly and they always need a reliable sparky. The paperwork is heavier and payment terms are often 60 days, so make sure your cash flow can handle it before you commit.

How to actually get in front of commercial clients

Cold approach works here in a way it rarely does in domestic. A facilities manager is not going to ring you unsolicited. But if you email or write to them with something professional, there's a real chance they file your details for when their current spark lets them down. And sparks let people down all the time.

Make a list of the commercial buildings near you: office blocks, retail parks, pub chains, care homes, schools. Find the facilities manager or operations contact on LinkedIn or by ringing the front desk. Send a short, direct email. Not a sales pitch. Just: who you are, what you do, the fact you're NICEIC registered and properly insured, and that you'd like to be on their list for when they need a quote. Attach your insurance certificate and scheme membership.

Most won't reply straight away. That's fine. The ones who are happy with their current spark will file you away and come back when things go sour. The ones whose sparky just let them down will ring you back within the week.

LinkedIn is useful too. Connect with facilities managers, property managers, estate managers and main contractors in your area. Comment on what they post. Be visible without being annoying. When they've got a problem they think of you first.

Your website needs to talk to commercial clients

Most electrician websites talk to homeowners. "Emergency call out. Fuse boards. New builds." That's fine for domestic but it doesn't say anything to a facilities manager scanning your site in 30 seconds to decide if you're worth a call.

If you're serious about commercial work, your site needs a line or two that speaks to it directly. NICEIC registered. RAMS available. Public liability to £5 million. Commercial and retail fit outs. That's the language commercial clients look for. We cover this in more detail in what your electrician website actually needs.

Also make sure you've got at least one commercial job in your portfolio photos. A shot of a commercial distribution board, a retail fit out, an office installation. It signals you've done it before. Homeowner work in your photos when a facilities manager is looking at your site quietly rules you out.

Approved supplier lists: how to get on them

A lot of commercial work runs through approved or preferred supplier lists. A chain of pubs. A property management company. A facilities management firm with 200 sites. If you're on their list, you get the calls. If you're not, you don't exist.

Getting on these lists used to mean knowing the right person. It still helps. But most now have a formal process: fill in a form, provide your insurance docs, provide your scheme certificate, maybe do a site visit. Ring the head office and ask who handles subcontractor approvals. Ask to be considered for the list. A lot of sparks never bother asking and then wonder why the work doesn't come to them.

Local authorities and NHS trusts also run approved contractor registers. These tend to have more process but if you get on them the work is very steady. Search for your local council's contractor portal or ring their estates and facilities team.

Build relationships with main contractors and builders

This is probably the fastest route in if you've got any existing contacts in the trade. Every builder doing commercial fit outs needs a reliable sparky. They've usually got one they use, but they're always open to a backup for when the main one is busy or lets them down.

Ring the builders you know. The ones doing extensions and loft conversions are probably fine for domestic work but find the ones doing commercial fit outs and ask if they're always sorted for electrical. Not in a pushy way. Just a genuine conversation. Leave them your number. When their guy turns up two hours late on a Friday you'll get the call.

This links to the broader point about not renting leads from platforms that sell the same contact to five other sparks. Your own relationships don't have that problem. We go into that more in how to get electrician leads without Checkatrade.

Sort your quotes out

Commercial clients expect a proper written quote. Not a text. Not a rough number scribbled on a piece of paper. A PDF with your company name, address, registration number, what's included, what's excluded, your payment terms and your insurance details.

It doesn't have to be fancy. A simple Word or Google Docs template saves you half an hour every time you quote. The point is it looks professional. A domestic homeowner might accept a WhatsApp message with a number. A facilities manager will not.

Your invoice needs to be the same standard. VAT registered if you're doing commercial work at any volume. If you're not VAT registered yet and you're serious about going after commercial contracts, talk to your accountant about when it makes sense to register voluntarily. Being VAT registered signals you're a proper business, not a sole trader doing cash in hand.

Don't drop the ball on the first job

Commercial clients are not forgiving in the way that some homeowners are. Turn up when you say you will. Do what you said you'd do. Send the paperwork the same day. Answer emails promptly.

It sounds basic but this is genuinely where most sparks fail. The trade has a reputation for being hard to pin down. Be the one who isn't. Show up, do good work, send the certificate before they've chased you for it. That's how you go from "one job" to "our sparky".

Commercial clients talk to each other too. One good job for a letting agent can get you referred to three other agents in the same office. One bad job and you're done with all of them. Reviews and reputation matter in commercial too, just through different channels than Google.

The honest truth about moving from domestic to commercial

It takes time. You won't land a £50k contract the first month you start trying. But if you get your credentials right, send a handful of cold emails every week, build a few relationships and do good work on the smaller jobs, within 6 to 12 months you can have a completely different type of business.

Less chasing. More repeat work. Better cash flow because you're invoicing bigger jobs. Less of your life spent on Checkatrade and lead platforms selling you the same contact five other sparks already called. That's the point. The whole marketing picture for electricians ties this all together if you want to see where commercial fits in the bigger plan.

Want a website that talks to commercial clients too?

I build websites for electricians that work for domestic and commercial. Proper credentials section, portfolio photos, NICEIC badge, the lot. Live in 7 days, £99 a month, no contract. And I'll set up the systems to stop you missing calls while you're on site.

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Commercial work isn't some secret club. It's just a different set of clients with a different set of requirements. Get your paperwork right, put yourself in front of the right people, and do good work when you get the chance. The rest follows.